Our Services

A commitment to technology innovation and sustainability

We’re committed to demystifying technology and making it a powerful asset for our clients’ success. Here to save you from IT hell.

Our Approach

We believe in a customer centric approach that goes beyond just providing IT solutions, we monitor for continuous enhancements and improvements. Here’s how we work:

Discovery

We begin by thoroughly understanding your business goals, challenges, and current IT infrastructure.

Strategy

Our expert team develop a comprehensive strategy tailored to your specific needs and objectives.

Implement

We deliver the solution, ensuring your goal is achieved, keeping you informed of status updates for each step of the process.

Training and Support

We provide comprehensive training and ongoing support to ensure you get the most out of your new solutions.

Security Conscious

Our hosting packages come with free SSL certificate rotation and automated updates for critical underlying software.

Continuous Improvement

We regularly monitor performance metrics, review and optimise our solutions to keep pace with your evolving business needs and technological advancements.

Our Expertise Your Solutions

Our comprehensive suite of IT services caters to a diverse clientele, ranging from home users to businesses of all sizes. Our services are tailored to meet the unique needs of each client, ensuring that you receive the most effective and efficient solutions for your specific challenges.

Cloud Services

Web Hosting

• Reliable and secure hosting solutions

• Scalable infrastructure for your growth

• 24/7 monitoring and support

• Domain Hosting and SSL certificate management

• Email and Database hosting

G Suite Implementation

• Seamless migration to G Suite

• User training and onboarding

• Custom configurations and integrations

• Ongoing support and management

AWS Consulting and Management

• Architecture design and optimisation

• Autoscaling application hosting

• Migration planning and execution

• Security and compliance management

GCP Consulting and Management

• Infrastructure setup and configuration

• Data analytics and machine learning solutions

• Google API management

We create stunning, functional websites that serve as powerful tools for your business growth:

WordPress Website Design and Development

• Custom theme development

• Plugin selection and configuration

• responsive design for all devices

• SEO-friendly structure and content

E-commerce Solutions

• Platform selection (WooCommerce, Shopify, etc.)

• Product catalog setup

• Payment gateway and Inventory integration

• Order management system configuration

Custom Web Applications

• Tailored solutions for unique business needs

• API integrations for scalable architecture

Digital Advertising

Search Engine Optimisation (SEO)

• Comprehensive website audits

• On-page and technical SEO optimization

• Content strategy and creation

Search Engine Marketing (SEM)

• Keyword research and analysis

• Ad copy creation and optimization

• Landing page development

• Bid management and budget optimisation

• Monthly performance reporting

Google Ads Management

• Campaign structure and setup

• Ad group and keyword optimisation

• A/B testing for continuous improvement

• Performance tracking and reporting

Social Media Advertising

• Platform selection (Facebook, Instagram, LinkedIn, etc.)

• Audience targeting and segmentation

• Ad creative development

• Campaign monitoring and optimisation

IT Support

• Wifi network coverage solutions

• Software updates and hardware support (Windows, Mac OS, MS Office, printers, monitors, backup devices, etc.)

• Anti-Virus and Anti-Malware Solutions

• Business AI solutions (ChatGPT, Gemini, Claude, etc.)

• Backup and Disaster Recovery Planning

“EpiNimbus has saved us from outages and unlocked efficiencies we never thought were possible for our business.”

Annie Steiner

CEO, Greenprint

Our Onsite Service Areas

No call out fee in the Northern Beaches and North Shore of Sydney

At EpiNimbus we understand that flexibility is key in today’s dynamic business environment. That’s why we offer both remote and onsite support to meet your IT needs efficiently and effectively. Our primary approach is to provide swift, expert remote assistance for most issues, leveraging advanced tools and technologies to diagnose and resolve problems without delay. This method ensures minimal disruption to your operations and often results in faster resolution times. However, we recognise that some situations require a hands-on approach. In such cases, our skilled technicians are ready to provide onsite support, arriving at your location to address complex issues or implement hardware solutions. We pride ourselves on building trusted relationships with our clients and offer competitive rates for both our remote and onsite services, with the added benefit of no call out fees for clients across our local community. This approach allows us to deliver top-tier IT support while ensuring cost-effectiveness for your business, regardless of the nature or location of the service required.

No call out fee if you are base in the following areas or surrounding suburbs:

  • Gordon
  • Killara
  • Lindfield
  • Pymble
  • Northbridge
  • Willoughby
  • Castlecrag
  • Roseville
  • Chatswood
  • Lane Cove
  • Forestville
  • Frenchs Forest
  • Belrose
  • Davidson
  • Warriewood
  • Elanora Heights
  • Allambie Heigghts
  • Narrabeen
  • Mona Vale
  • Newport
  • Brookvale
  • Dee Why
  • Collaroy
  • Manly
  • Clontarf
  • Mosman
  • Balgowlah
  • Seaforth